Support
How to get help
We answer support email Monday through Friday and prioritize account, billing, and reminder delivery issues.
What we can help with
- Account access, email confirmation, and login issues
- Billing questions, Stripe receipts, cancellations, and refunds
- Import help for Google, Outlook, iCloud, CSV, vCard, and the social extension
- Reminder delivery issues for email, Telegram, and auto-send
- Privacy requests, data export, and account deletion
Include this in your email
Send the email address on your BirthdayPro account, the page or import source involved, what you expected to happen, and any visible error message. Please do not send passwords, API keys, OAuth tokens, or card numbers.