Support

How to get help

We answer support email Monday through Friday and prioritize account, billing, and reminder delivery issues.

hello@birthdaypro.io

Response target

Within 1 business day

Privacy

Requests answered within 7 days

What we can help with

Account access, email confirmation, and login issues
Billing questions, Stripe receipts, cancellations, and refunds
Import help for iCloud, Outlook, CSV, vCard, calendar files, and paused Google verification
Reminder delivery issues for email and message workflows
Privacy requests, data export, and account deletion

Include this in your email

Send the email address on your BirthdayPro account, the page or import source involved, what you expected to happen, and any visible error message. Please do not send passwords, API keys, OAuth tokens, or card numbers.